This article explains how to enter data directly into a blank form within the Claim.MD system. The system mimics traditional paper forms to ensure ease of use. You can:
- Enter a new patient using the blank form.
- Update and send claims for existing patients already entered into Claim.MD.
Instructional Video
To enter a blank claim for a new patient:
- Click on Manage Claims in the left-hand navigation menu.
- Click
at the top of the page. - A New Blank Claim pop-up box will appear.
- Enter known patient and/or provider information.
- Click .
- A blank View/Edit Claim screen will open. Complete all required fields (marked in red).
- Review the information, then click
at the top right.

To enter a blank claim for an existing patient:
- Click Manage Claims in the left-hand navigation menu.
- Click
at the top of the page. - A New Blank Claim pop-up box will appear.
- Search by entering the patient’s account number, last name, or first name.
Note: You can also enter Billing Name, Rendering Provider Name or NPI to populate this data into the claim.
- Click .
- The View/Edit Claim page will open with the patient's information pre-filled.
- Review and modify information as needed.
- Click
to finalize.

Attachments
Payers That Allow Attachments
Some payers support attachments for claims. To check if your payer allows attachments, visit the following link:
Payers Which Currently Allow Attachments
Attaching Documents to a Claim
Once a claim is created or uploaded for a payer that supports attachments, an Attach Documents link will appear at the top of the claim form in Claim.MD. Follow these steps to attach a document:
- Click on the Attach Documents link.

- Click Select A File and choose the document from your local drive.

- Close the Attach Document window after the upload is complete.
- The Attach Documents link will now display the number of attached documents.

- Select the appropriate Attachment Type to ensure correct processing.

Sending Claims by Fax or Mail
Submitting a claim via fax or mail is a simple process. However, when choosing mail submission, the organization has two options:
- Print the claim in-house and mail it manually.
- Use Claim.MD’s mailing service, which prints and dispatches the claim on behalf of the biller/provider for added convenience.
- The fax cover sheet cannot be customized.
- Before faxing or mailing a claim, users can preview a printed HCFA 1500 version in Claim.MD by clicking the "Printer"
icon located at the top right corner of the screen.
Faxing a Claim
- Set the Payer ID to
FAX01. - Enter the payer’s fax number in the Address 2 field.

Mailing a Claim
- Set the Payer ID to
PAPER. - Enter the payer’s address manually.NOTEClaim.MD does not maintain a list of payer addresses.

If a mail piece is scanned by the USPS while en route to its final destination, that scan may appear in the claim history. Please note: scanning is not guaranteed, and there is no formal tracking available. However, if a USPS scan is recorded, the information is returned to Claim.MD and can be viewed under Show History/Notes (see image):
Printing a Claim
- Click the Printer icon towards the top right of the screen.

- Select Print Claim With Form.

- Click to generate a printable claim.