Question:
In the API payer list, why do some payers show an average ERA enrollment time of 0 days?
Answer:
An average ERA enrollment time of 0 days means that Claim.MD does not yet have enough historical data to calculate a reliable estimate for that payer.
This typically occurs when ERA enrollments for that payer are new, infrequent, or have not yet produced enough completed enrollments to establish an average. As more enrollment data becomes available over time, this value may be updated to reflect a more accurate estimate.
A value of 0 does not indicate an error or that ERA enrollment completes instantly—it simply means there is currently insufficient data to calculate an average.