# Claim MD

> Knowledge base documentation for Claim MD.

## v1

- [Quick Start Guide](https://docs.claim.md/docs/quick-start-guide.md)
- [Daily Workflow Guide](https://docs.claim.md/docs/daily-workflow-guide.md)
- [Summary Page](https://docs.claim.md/docs/summary-page.md)
- [Uploading / Creating Claims Overview](https://docs.claim.md/docs/adding-and-submitting-claims.md)
- [Direct Data Entry](https://docs.claim.md/docs/uploading-and-entering-claims-1.md)
- [Manually Uploading Claims](https://docs.claim.md/docs/uploading-and-entering-claims.md)
- [SFTP](https://docs.claim.md/docs/sftp.md)
- [API](https://docs.claim.md/docs/api.md)
- [Supported File Formats](https://docs.claim.md/docs/supported-file-formats.md)
- [Manage Claims](https://docs.claim.md/docs/manage-claims.md)
- [View/Editing Claims](https://docs.claim.md/docs/viewediting-archive.md)
- [Claim Lists](https://docs.claim.md/docs/claim-lists-test.md)
- [Claim History](https://docs.claim.md/docs/claim-history.md)
- [View ERA](https://docs.claim.md/docs/view-era.md)
- [Reporting](https://docs.claim.md/docs/reporting.md)
- [Eligibility](https://docs.claim.md/docs/eligibility.md)
- [Search Page](https://docs.claim.md/docs/search-page.md)
- [Support Tickets](https://docs.claim.md/docs/support-tickets.md)
- [Adding an Example to an Existing Ticket](https://docs.claim.md/docs/adding-an-example-to-an-existing-ticket.md)
- [Adding a Document to an Existing Ticket](https://docs.claim.md/docs/clone-adding-a-document-to-an-existing-ticket.md)
- [Adding a Claim Example to an Existing Ticket](https://docs.claim.md/docs/adding-a-claim-example-to-an-existing-ticket.md)
- [Adding an ERA Example to an Existing Ticket](https://docs.claim.md/docs/adding-an-era-example-to-an-existing-ticket.md)
- [Adding an Eligibility Example to an Existing Ticket](https://docs.claim.md/docs/adding-an-eligibility-example-to-an-existing-ticket.md)
- [Manage Users](https://docs.claim.md/docs/manageusers.md)
- [View/Pay Invoices](https://docs.claim.md/docs/viewpay-invoices.md)
- [Provider Enrollment](https://docs.claim.md/docs/add-provider.md)
- [How to Find a Medical License Number by State](https://docs.claim.md/docs/how-to-find-a-medical-license-number-by-state.md)
- [Settings](https://docs.claim.md/docs/settings-1.md)
- [My Settings](https://docs.claim.md/docs/my-settings.md)
- [Account Settings](https://docs.claim.md/docs/account-settings.md)
- [Vendor Settings](https://docs.claim.md/docs/vendor-settings.md)
- [Claim Filtering](https://docs.claim.md/docs/claim-grouping.md)
- [Documents](https://docs.claim.md/docs/documents.md)
- [Claim Adjustment Reason Codes](https://docs.claim.md/docs/claim-adjustment-reason-codes.md)
- [Remittance Advice Remarks Codes](https://docs.claim.md/docs/remittance-advice-remarks-codes.md)
- [Claim Status Codes](https://docs.claim.md/docs/claim-status-codes.md)
- [API Quickstart Guide](https://docs.claim.md/docs/test-account-quickstart-guide.md)
- [AK Medicare Part B](https://docs.claim.md/docs/ak-medicare-part-b.md)
- [AL Medicaid](https://docs.claim.md/docs/alabama-medicaid.md)
- [AR Medicaid](https://docs.claim.md/docs/ar-medicaid.md)
- [AR Medicaid LTC (Long Term Care)](https://docs.claim.md/docs/ar-medicaid-ltc.md)
- [AZ Medicare Part A](https://docs.claim.md/docs/az-medicare-part-a.md)
- [AZ Medicare Part B](https://docs.claim.md/docs/az-medicare-part-b.md)
- [CA Medicaid](https://docs.claim.md/docs/california-medicaid.md)
- [CT Medicaid](https://docs.claim.md/docs/connecticut-medicaid.md)
- [Department of Labor](https://docs.claim.md/docs/department-of-labor.md)
- [Department of Labor Black Lung](https://docs.claim.md/docs/department-of-labor-black-lung.md)
- [Department of Labor Energy Division](https://docs.claim.md/docs/department-of-labor-energy-division.md)
- [FL Medicaid](https://docs.claim.md/docs/florida-medicaid.md)
- [HI Blue Cross](https://docs.claim.md/docs/hi-blue-cross.md)
- [IA Medicaid](https://docs.claim.md/docs/ia-medicaid.md)
- [ID Medicare Part B](https://docs.claim.md/docs/id-medicare-part-b.md)
- [IL Medicaid](https://docs.claim.md/docs/il-medicaid.md)
- [Independent Health](https://docs.claim.md/docs/independent-health.md)
- [MA Medicaid (MassHealth)](https://docs.claim.md/docs/masshealth-medicaid.md)
- [ME Medicaid](https://docs.claim.md/docs/me-medicaid.md)
- [MI BCBS](https://docs.claim.md/docs/mi-bcbs.md)
- [MS BCBS](https://docs.claim.md/docs/ms-bcbs.md)
- [MT Medicare Part A](https://docs.claim.md/docs/mt-medicare-part-a.md)
- [MT Medicare Part B](https://docs.claim.md/docs/mt-medicare-part-b.md)
- [ND Blue Cross](https://docs.claim.md/docs/nd-blue-cross.md)
- [ND Medicare Part B](https://docs.claim.md/docs/nd-medicare-part-b.md)
- [OK Medicaid](https://docs.claim.md/docs/oklahoma-medicaid.md)
- [OR Medicare Part B](https://docs.claim.md/docs/or-medicare-part-b.md)
- [Sanford](https://docs.claim.md/docs/sanford.md)
- [SC BCBS](https://docs.claim.md/docs/sc-bcbs.md)
- [SC Medicaid (Healthy Connections)](https://docs.claim.md/docs/south-carolina-medicaid-healthy-connections.md)
- [SD Medicare Part B](https://docs.claim.md/docs/sd-medicare-part-b.md)
- [TX Medicaid](https://docs.claim.md/docs/texas-medicaid.md)
- [UT Medicare Part A](https://docs.claim.md/docs/ut-medicare-part-a.md)
- [UT Medicare Part B](https://docs.claim.md/docs/ut-medicare-part-b.md)
- [VT Medicaid](https://docs.claim.md/docs/vt-medicaid.md)
- [WA Medicare Part B](https://docs.claim.md/docs/wa-medicare-part-b.md)
- [WY Blue Cross (Institutional only)](https://docs.claim.md/docs/wy-blue-cross-institutional-only.md)
- [WY Medicare Part B](https://docs.claim.md/docs/wy-medicare-part-b.md)
- [HETS Medicare Eligibility Attestation Re-Enrollment Guide](https://docs.claim.md/docs/hets-medicare-eligibility-attestation-re-enrollment-guide.md)
- [How can I identify the ERA payment method using the Claim.MD API?](https://docs.claim.md/docs/how-can-i-identify-the-era-payment-method-using-the-claimmd-api.md)
- [How can I generate test webhook events for development?](https://docs.claim.md/docs/how-can-i-generate-test-webhook-events-for-development.md)
- [How Eligibility Responses Work in Test vs Production](https://docs.claim.md/docs/how-eligibility-responses-work-in-test-vs-production.md)
- [Can enrollment instructions be emailed to a practice through an outside portal?](https://docs.claim.md/docs/can-enrollment-instructions-be-emailed-to-a-practice-through-an-outside-portal.md)
- [Why do some payers show 0 days for average ERA enrollment time?](https://docs.claim.md/docs/why-do-some-payers-show-0-days-for-average-era-enrollment-time.md)
- [What do the status_code values in ERA claim results mean?](https://docs.claim.md/docs/what-do-the-status-code-values-in-era-claim-results-mean.md)
- [What does avg_era_enroll_days mean in the API payer list?](https://docs.claim.md/docs/what-does-avg-era-enroll-days-mean-in-the-api-payer-list.md)
- [Can I archive claims using the Claim.MD API?](https://docs.claim.md/docs/can-i-archive-claims-using-the-claimmd-api.md)
- [Can all 835 data be retrieved in CSV format through the API?](https://docs.claim.md/docs/can-all-835-data-be-retrieved-in-csv-format-through-the-api.md)
- [Is there a separate API for submitting secondary claims?](https://docs.claim.md/docs/is-there-a-separate-api-for-submitting-secondary-claims.md)
- [Is provider pre-enrollment required for eligibility requests submitted via the API?](https://docs.claim.md/docs/is-provider-pre-enrollment-required-for-eligibility-requests-submitted-via-the-api.md)
- [Where do RARC codes appear in API claim status and ERA responses?](https://docs.claim.md/docs/where-do-rarc-codes-appear-in-api-claim-status-and-era-responses.md)
- [Which X12 claim status and acknowledgment transactions are supported by Claim.MD?](https://docs.claim.md/docs/which-x12-claim-status-and-acknowledgment-transactions-are-supported-by-claimmd.md)
- [Can the Claim.MD API be used to replicate the Claim.MD user interface?](https://docs.claim.md/docs/can-the-claimmd-api-be-used-to-replicate-the-claimmd-user-interface.md)
- [How can I initiate a provider enrollment using the Claim.MD API?](https://docs.claim.md/docs/how-can-i-initiate-a-provider-enrollment-using-the-claimmd-api.md)
- [Does the Claim.MD webhook deliver ERA notifications?](https://docs.claim.md/docs/does-the-claimmd-webhook-deliver-era-notifications.md)
- [Does the Claim.MD API support batch real-time eligibility requests?](https://docs.claim.md/docs/does-the-claimmd-api-support-batch-real-time-eligibility-requests.md)
- [What is remote_chgid, and are there formatting requirements?](https://docs.claim.md/docs/what-is-remote-chgid-and-are-there-formatting-requirements.md)
- [Why don’t I receive benefits when submitting multiple service codes in a single eligibility request?](https://docs.claim.md/docs/why-dont-i-receive-benefits-when-submitting-multiple-service-codes-in-a-single-eligibility-request.md)
- [How are deductibles represented in eligibility benefit results?](https://docs.claim.md/docs/how-are-deductibles-represented-in-eligibility-benefit-results.md)
- [Why Isn't the ERA Linked to the Claim?](https://docs.claim.md/docs/why-isnt-the-era-linked-to-the-claim.md)
- [Receiving Manually Recovered ERAs](https://docs.claim.md/docs/handling-unassigned-eras.md)
- [Recoupments on ERA - PLB Segment](https://docs.claim.md/docs/recoupments-on-era-plb-segment.md)
- [How to Stop Receiving ERA in Claim.MD](https://docs.claim.md/docs/how-to-stop-receiving-era-in-claimmd.md)
- [How to handle Missing ERA](https://docs.claim.md/docs/how-to-handle-missing-era.md)
- [How can the system disregard ERA denials?](https://docs.claim.md/docs/how-do-i-have-the-system-disregard-certain-denials.md)
- [How do I submit a support ticket for a missing ERA?](https://docs.claim.md/docs/how-to-submit-a-support-ticket-for-a-missing-era.md)
- [Do I need to wait for ERA enrollment to complete before submitting claims?](https://docs.claim.md/docs/do-i-need-to-wait-for-era-enrollment-to-complete-before-submitting-claims.md)
- [How do I enroll in ERA for an NPI already associated with another account?](https://docs.claim.md/docs/how-to-enroll-in-era-for-an-npi-already-associated-with-another-account.md)
- [Can I send Batch Eligibility Files?](https://docs.claim.md/docs/can-i-send-batch-eligibility-files.md)
- [Why Did I Receive the “Mediator Pool Full for Receiver” Eligibility Error? (Code 460)](https://docs.claim.md/docs/mediator-pool-full-eligibility-error-payer-system-overload-explanation-and-resolution.md)
- [Why Did I Receive an Eligibility Error for a Failed Connection or Timeout?](https://docs.claim.md/docs/why-did-i-receive-an-eligibility-error-for-a-failed-connection-or-timeout.md)
- [Why Did I Receive a Blank Eligibility Response or Pop-Up?](https://docs.claim.md/docs/why-did-i-receive-a-blank-eligibility-response-or-pop-up.md)
- [How Should I Handle the “Unable to Respond at Current Time” Eligibility Message?](https://docs.claim.md/docs/how-should-i-handle-the-unable-to-respond-at-current-time-eligibility-message.md)
- [How to Submit Workers’ Compensation and Auto Claims with Required Attachments in Claim.MD](https://docs.claim.md/docs/how-to-submit-workers-compensation-and-auto-claims-with-required-attachments-in-claimmd.md)
- [How to Enter Ordering, Rendering, Supervising Provider, and Facility at the Charge-Line Level](https://docs.claim.md/docs/entering-ordering-rendering-supervising-provider-and-facility-at-the-charge-line-level.md)
- [How to Print Claim History and EOB/ERA](https://docs.claim.md/docs/how-to-print-claim-history-and-eobera.md)
- [How to Archive a Claim](https://docs.claim.md/docs/how-to-archive-a-claim.md)
- [How can I delete a claim?](https://docs.claim.md/docs/how-can-i-delete-a-claim.md)
- [How do I add an attachment to a claim?](https://docs.claim.md/docs/how-do-i-add-an-attachment-to-a-claim.md)
- [How do I look at past claims?](https://docs.claim.md/docs/how-do-i-look-at-past-claims.md)
- [How do I handle secondary and tertiary claims?](https://docs.claim.md/docs/how-do-i-handle-secondary-and-tertiary-claims.md)
- [How do I appeal a claim?](https://docs.claim.md/docs/how-to-make-an-appeal.md)
- [How do I allow claims to be transmitted automatically without approval?](https://docs.claim.md/docs/how-do-i-allow-claims-to-be-transmitted-automatically-without-approval.md)
- [How do I correct a professional claim?](https://docs.claim.md/docs/how-to-correct-a-professional-claim.md)
- [How do I void a professional claim?](https://docs.claim.md/docs/how-to-void-a-professional-claim.md)
- [How do I correct an institutional claim?](https://docs.claim.md/docs/how-to-correct-an-institutional-claim.md)
- [How do I void an institutional claim?](https://docs.claim.md/docs/how-to-void-an-institutional-claim.md)
- [WARN: Using group NPI \[XXXXXX\] in the Rendering NPI field will cause the billing provider to be sent as an individual \[XXXX\].](https://docs.claim.md/docs/warn-using-group-npi-xxxxxx-in-the-rendering-npi-field-will-cause-the-billing-provider-to-be-sent-as-an-individual-xxxx.md)
- [How does Claim.MD decide when to update a claim record, or create a new one?](https://docs.claim.md/docs/how-does-claimmd-decide-when-to-update-a-claim-record-or-create-a-new-one.md)
- [How do I create, modify, delete, and use a claim template?](https://docs.claim.md/docs/how-do-i-create-modify-delete-and-use-a-claim-template.md)
- [How to Use Two Software Systems With the Same Claim.MD Account](https://docs.claim.md/docs/how-to-use-two-software-systems-with-the-same-claimmd-account.md)
- [Why Am I Seeing a 403 “Forbidden” Error?](https://docs.claim.md/docs/why-am-i-seeing-a-403-forbidden-error.md)
- [How to Reconcile Claims Sent to Claim.MD](https://docs.claim.md/docs/how-to-reconcile-claims-sent-to-claimmd.md)
- [How Tax ID Sub-Folders Work for SFTP Submissions](https://docs.claim.md/docs/how-tax-id-sub-folders-work-for-sftp-submissions.md)
- [How to stop transmissions](https://docs.claim.md/docs/how-to-stop-transmissions.md)
- [How to Identify Claim.MD Service Availability and Scheduled Maintenance](https://docs.claim.md/docs/how-to-identify-claim-md-service-availability-scheduled-maintenance.md)
- [Where can I find the ISA13 number?](https://docs.claim.md/docs/where-can-i-find-the-isa13-number.md)
- [Where can I find the Submitter ID / Trading Partner ID?](https://docs.claim.md/docs/where-can-i-find-the-submitter-id-trading-partner-id.md)
- [What are alternative payer names and IDs on the payer list?](https://docs.claim.md/docs/what-are-alternative-payer-names-and-ids-on-the-payer-list.md)
- [How does Provider Validation Work For Enrollments?](https://docs.claim.md/docs/how-does-provider-validation-work-for-enrollments.md)
- [How can a provider re-enroll?](https://docs.claim.md/docs/how-can-a-provider-re-enroll.md)
- [How do I delete a provider?](https://docs.claim.md/docs/how-to-delete-a-provider.md)
- [How to change service plans](https://docs.claim.md/docs/how-to-change-service-plans.md)
- [How can I cancel a Claim.MD account?](https://docs.claim.md/docs/how-to-cancel-a-claimmd-account.md)
- [What is PTAN and where can I find it?](https://docs.claim.md/docs/what-is-ptan-and-where-can-i-find-it.md)
- [Where can I find the Payer List?](https://docs.claim.md/docs/where-can-i-find-the-payer-list.md)
- [What are the best ways to contact Claim.MD?](https://docs.claim.md/docs/how-to-contact-claimmd.md)
- [How do I add a document to an existing support ticket?](https://docs.claim.md/docs/how-do-i-add-a-document-to-an-existing-support-ticket.md)
- [What ReCaptcha is and how it affects your login](https://docs.claim.md/docs/what-recaptcha-is-and-how-it-affects-your-login.md)
- [How does the required Two-Factor Authentication work?](https://docs.claim.md/docs/how-does-the-required-two-factor-authentication-work.md)
- [How to Set Up Phone-Based QR Login](https://docs.claim.md/docs/how-to-set-up-phone-based-qr-login.md)
- [April 2026 - What's New](https://docs.claim.md/docs/april-2026-whats-new.md)
- [June 2025 - What's New](https://docs.claim.md/docs/updated-reporting-page-overview.md)
- [February 2026 - What's New](https://docs.claim.md/docs/february-2026-whats-new.md)
- [What's New - August 2025](https://docs.claim.md/docs/whats-new-august-2025.md)
- [April 2025 - What's New](https://docs.claim.md/docs/april-2025.md)
- [July 2024 - What's New](https://docs.claim.md/docs/july-2024.md)
- [June 2024 - What's New](https://docs.claim.md/docs/june-2024.md)
- [March 2024 - What's New](https://docs.claim.md/docs/march-2024-whats-new.md)
- [April 2023 - What's New](https://docs.claim.md/docs/april-2023-whats-new-in-claimmd.md)
- [May 2023 - What's New](https://docs.claim.md/docs/may-2023-whats-new.md)
- [July 2023 - What's New](https://docs.claim.md/docs/july-2023-whats-new.md)
- [November 2023 - What's New](https://docs.claim.md/docs/november-2023.md)
- [IMPORTANT - Claim.MD API Change - Action required](https://docs.claim.md/docs/important-claimmd-api-change-action-required.md)
- [Professional Claim Form Overview](https://docs.claim.md/docs/professional-claim-form-overview.md)
- [Facility Claim Form Overview](https://docs.claim.md/docs/facility-claim-form-overview.md)
- [Transmitting and Approving Claims in Claim.MD](https://docs.claim.md/docs/transmitting-and-approving-claims-in-claimmd.md)
- [How to Handle Rejected Claims: A Step-by-Step Guide](https://docs.claim.md/docs/how-to-handle-rejected-claims-a-step-by-step-guide.md)
- [How to Handle Denied Claims](https://docs.claim.md/docs/how-to-handle-denied-claims.md)
- [How to Handle Missing Acknowledgements and Missing ERA Alerts](https://docs.claim.md/docs/how-to-handle-missing-acknowledgements-and-missing-era-alerts.md)
- [Importance of Periodic Reporting for Efficiency in Claims Management](https://docs.claim.md/docs/importance-of-periodic-reporting-for-efficiency-in-claims-management.md)
- [Mastering Claim.MD Reports: A Guide to Informed Billing Management](https://docs.claim.md/docs/reporting-1.md)