Search Page
  • 18 Mar 2025
  • 1 Minute to read
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Search Page

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Article summary

Searching for Claims

  1. Click on Search in the left-hand navigation menu.
  2. Enter search criteria such as Patient Last Name and Billing NPI.
More Information
Entering data into fields such as Account #, Policy #, Patient Last Name, Payer ID, Billing NPI, Billing Tax ID, First Date of Service, Rejected Claim Last Response, and Claim MD Claim # will reveal additional search criteria fields to refine the search.

Wildcard Search

More Information
Use an asterisk (*) for wildcard searches if the full name is unknown. For example:
  • Searching ALV* will display names starting with "ALV"
  • Searching *rado will display names containing "rado"

Viewing Search Results

  1. After entering criteria, click . The patient list will appear.

  2. Select a patient to perform actions like Archive or Add Notes.
  3. Confirm any pop-up to complete the action.

Search Criteria Definitions

Search CriteriaDescriptionHCFA 1500 BlockUB04 Block
Account #/PCNUnique patient control number for tracking.Block 26Block 3a
Policy #Insurance policy identifier.Block 11Block 60
Patient Last NamePatient’s surname used for identification.Block 2Block 8
Payer IDIdentifier for the healthcare payer.Block 1Block 51
Billing NPI10-digit National Provider Identifier.Block 33aBlock 56
Billing Tax IDTaxpayer ID for billing.Block 25Block 5
First Date of ServiceDate of initial medical service.Block 24aBlock 6
Rejected Claim Last ResponseSearches the last rejection message.Claim Errors/ResponsesClaim Errors/Responses
Claim MD Claim #Unique identifier assigned by Claim.MD.277/API response277/API response
User Claim #User Claim # is a user-assigned reference number for tracking and managing healthcare claims within an organization.User Claim # is the value sent in the provider's claim file in the REF*D9 segment or the "remote_claimid" field.User Claim # is the value sent in the provider's claim file in the REF*D9 segment or the "remote_claimid" field.

Additional Search Criteria

Search CriteriaDescriptionHCFA 1500 BlockUB04 Block
Patient First NamePatient’s given name.Block 2Block 8
All Claims Last ResponseMost recent status message on all claims.Claim Errors/ResponsesClaim Errors/Responses
Rendering NPIProvider’s unique 10-digit identifier.Block 24JBlock 43
Referring NPIReferring provider’s identifier.Block 17aBlock 78
Procedure CodeAlphanumeric code representing a medical procedure.Block 24DBlock 44
Place of ServiceLocation where service was performed.Block 24BN/A
ModifiersAdditional billing codes for services.Block 24DBlock 44

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