How can I delete a claim?
  • 07 Oct 2024
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How can I delete a claim?

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Article summary

An archived claim that is never submitted will be categorized as 'deleted.' 

  • To archive an unsubmitted claim, navigate to the View/Edit Claim screen, and click the red Archive button. 

To retrieve and restore a deleted claim:

  1. Navigate to the Reporting page in the left navigation menu
  2. Select the Claim Activity report (if already on the Reporting page, click the New Report button on the top of the page first).
  3. Enter the report parameters that would encompass the deleted claim, and click Generate
NOTE: Archived vs. Deleted Claims

Claims that have been submitted are still categorized as 'archived'.


  • Click on the Deleted section to pull up a list of deleted claims.

  • Click on the specific deleted claim to start editing and resubmitting the claim. 



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