FAQ: Batch Eligibility (CSV)
Q: Can I run batch eligibility checks using a spreadsheet?
A: Yes. Claim.MD supports Batch Eligibility (CSV) files, allowing you to submit multiple eligibility requests in one upload.
Q: What type of file should I use?
A: Use a CSV (Comma-Separated Values) spreadsheet formatted according to Claim.MD’s supported column definitions.
Q: What are the required columns?
A: Refer to the Supported Column Definitions section in Claim.MD’s documentation for the specific column names and order required.
Q: Is there an example file I can use?
A: Yes. You can download the Batch Eligibility CSV Example file to use as a reference when creating your own batch eligibility submissions.
Q: What happens after I upload a Batch Eligibility (CSV) file?
A: After uploading your batch eligibility (270) file, Claim.MD processes the requests and returns responses in the standard 271 EDI format. The results are not returned as a CSV or Excel (.XLSX) file.
To review the results, you will need to access them within your software system or through the Claim.MD interface, depending on your setup. Typically, eligibility responses are available at the individual patient level, meaning you must open each patient record to view their specific eligibility details.
If your system supports EDI integration, the 271 responses will be delivered directly back into your system. Otherwise, you can review the returned eligibility information within Claim.MD by navigating to the processed batch and selecting each patient.