October 2024 - What's New
  • 23 Oct 2024
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October 2024 - What's New

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Article summary

Two-Step Verification Update

  1. Automatic Email Verification Setup:
    • All new users, as well as users who have not yet set up two-step verification in their My Settings, will automatically be enrolled in email-based two-step verification.
    • After entering their login credentials, these users will receive a verification code via email, which they must enter to complete the login process.
  2. Existing Two-Step Verification Users:
    • Users who already have two-step verification configured will retain their current method. If they have chosen phone/text or a security key, their setup will remain unchanged.
  3. Changing the Verification Method:
    • Any new or existing users switched to email verification can update their two-step verification method to phone/text or security key by navigating to My Settings and selecting their preferred option.


Verifying Patient Last Name No Longer Needed
The two-step verification process will replace the 'Verify Access' email/link where you previously verified a patient's last name in Claim.MD or another system.




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Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
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