---
title: "Why don’t I receive benefits when submitting multiple service codes in a single eligibility request?"
slug: "why-dont-i-receive-benefits-when-submitting-multiple-service-codes-in-a-single-eligibility-request"
updated: 2026-01-05T18:37:50Z
published: 2026-01-05T18:37:50Z
canonical: "docs.claim.md/why-dont-i-receive-benefits-when-submitting-multiple-service-codes-in-a-single-eligibility-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.claim.md/llms.txt
> Use this file to discover all available pages before exploring further.

# Why don’t I receive benefits when submitting multiple service codes in a single eligibility request?

**Question:** Can I include more than one benefit or service code in a single eligibility request using the Claim.MD API?

**Answer:** Yes, the Claim.MD API supports including multiple benefit or service codes in a single eligibility request, and those codes are sent correctly to the payer. However, for **some payers**, their systems are only able to return benefit details when a single service code is submitted per request.

In these cases, you may receive benefit information when submitting a single code (such as `PT`), but receive no results when submitting multiple codes together (such as `PT,42`).

To ensure complete and accurate benefit information for these payers, we recommend submitting separate eligibility requests for each service code. For example, submit one request for `PT` and a separate request for `42`.