Question:
Does Claim.MD support X12 transactions such as 276, 277, 278, or 999 through the API?
Answer:
Claim.MD handles claim status and acknowledgments differently than traditional X12 workflows:
276 (Claim Status Request):
A 276 request is not required when using Claim.MD. Claim status updates are automatically returned without the need to submit a status inquiry.277 (Claim Status Response):
277 transactions are available through SFTP only. When using the API, claim status information is returned in JSON or XML format instead of X12.278 (Referral Authorization):
278 transactions are not supported by Claim.MD.999 (Implementation Acknowledgment):
999 transactions are not returned. Rather than rejecting an entire file due to a small claim-level issue, Claim.MD returns rejections at the individual claim level.
In the event of a significant file-level issue, an error is returned in a.resultfile instead.
This approach allows for more granular error handling and avoids unnecessary rejections of entire files due to isolated issues.