This article explains how to register your phone for high-security two-factor authentication (2FA) using a QR code. After setup, you’ll sign in by scanning a QR code with your phone—no text messages or emails required.
What does this setup do?
It links your phone to your Claim.MD account as a secure authentication key. After registration, you can log in by scanning a QR code with your phone when prompted.
Do I need texts or emails for this?
No. This method does not rely on SMS or email. Your phone scan completes the authentication.
How do I set it up?
You’ll register a new authentication key from My Settings. Claim.MD will display a QR code. You’ll scan it with your phone’s camera and follow the prompts on your phone. Then you’ll name the key, confirm with your Claim.MD password, and complete registration.
Step-by-step
- Sign in to Claim.MD.
- Click Settings > My Settings tab.
- Click Register New Key.
- A QR code pop-up appears immediately.
- Using your phone, open the camera and scan the QR code on your screen.
- Follow the on-screen instructions that appear on your phone until the phone confirms the process is complete.
- Back on Claim.MD, enter a Name for the key (example:
Claim.MD Phone QR). In the Password field, enter your regular Claim.MD password.
Click Complete Key Registration.
Confirm you receive a pop-up message that says “Success...”.
Troubleshooting
I don’t see the QR code after clicking Register New Key.
Make sure pop-ups are not blocked by your browser. Try again.
My phone doesn’t recognize the QR code.
Increase your screen brightness and hold your phone steady. Move slightly closer or farther away until it focuses.
I didn’t receive a “Success” message.
Confirm you entered:
A value in the Name field
Your correct Claim.MD password
- Then click Complete Key Registration again.