---
title: "How to Identify Claim.MD Service Availability and Scheduled Maintenance"
slug: "how-to-identify-claim-md-service-availability-scheduled-maintenance"
updated: 2025-01-31T21:05:12Z
published: 2025-01-31T21:05:12Z
canonical: "docs.claim.md/how-to-identify-claim-md-service-availability-scheduled-maintenance"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.claim.md/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Identify Claim.MD Service Availability and Scheduled Maintenance

To check the availability of Claim.MD services or view any scheduled maintenance, follow these steps:

## Accessing the Claim.MD Status Page

1. Go to [Claim.MD Status Page](https://status.claim.md/).
2. At the top of the page, you will see the overall status of core services. If all systems are operational, you will see the message "**All Systems Operational**" in a **green**.

## ![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357250646.png)

## Checking Individual Service Status

Below the overall status, you will find individual statuses for the **Web Portal, API, SFTP, and Phone System**. If any of these services are experiencing an outage or are under maintenance, their status will be updated accordingly. Otherwise, if a service is functioning properly, it will display "**Operational**" in **green**.

![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357279791.png)

## Subscribing to Updates

You can receive notifications about service incidents or maintenance by subscribing to updates:

1. Click the![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357016469.png)button at the top right of the page.
2. Enter your email address to receive notifications whenever Claim.MD creates, updates, or resolves an incident.

## Viewing Scheduled Maintenance

The **Scheduled Maintenance** section lists upcoming maintenance periods. These updates are essential for system improvements and may cause temporary service interruptions. Each maintenance event includes a date and time range. For example, a scheduled maintenance entry might indicate: "**Feb 9, 2020, from 05:00 - 07:00 MST.**"

![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357302196.png)

## Reviewing Incident History

- You can view a log of past incidents from the last two weeks right on the home page.
- If no incidents were reported on a specific date, it will display "**No incidents reported**" under that date.  
  
![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357332475.png)
- To view incidents from previous months, scroll to the bottom of the page and click the "**Incident History**" button.  
![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357374176.png)
- Use the left and right arrows to navigate between months.  
  
![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357430039.png)
- To return to the main status page, click "**Current Status**" at the bottom of the page.

![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1738357500059.png)

By following these steps, you can stay informed about Claim.MD service availability and scheduled maintenance events.