--- title: "How to cancel a Claim.MD account" slug: "how-to-cancel-a-claimmd-account" tags: ["Cancel", "Close"] updated: 2025-08-18T15:40:15Z published: 2025-08-18T15:40:15Z canonical: "docs.claim.md/how-to-cancel-a-claimmd-account" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.claim.md/llms.txt > Use this file to discover all available pages before exploring further. # How can I cancel a Claim.MD account? IMPORTANT!Cancellation of accounts can only be completed by logging into the account and requesting the cancellation online. Cancellations are not accepted via phone or email. ## Canceling Your Account Navigate to the the **View/Pay Invoices page** in the left-hand navigation panel.![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1755530956228.png?sv=2026-02-06&spr=https&st=2026-11-04T09%3A30%3A36Z&se=2026-11-04T10%3A30%3A36Z&sr=c&sp=r&sig=ZvROjTP6FRnUD2%2B6RYSdvmN9oyyrX%2BpKADXnIIOfTA8%3D) - Click the red **Cancel Account** button and follow the prompts to confirm. ![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1755531173880.png?sv=2026-02-06&spr=https&st=2026-11-04T09%3A30%3A36Z&se=2026-11-04T10%3A30%3A36Z&sr=c&sp=r&sig=ZvROjTP6FRnUD2%2B6RYSdvmN9oyyrX%2BpKADXnIIOfTA8%3D) WARNING!Once the cancellation is confirmed, the cancellation will be effective immediately. All account history, including claims, ERA and eligibility will be permanently deleted. This operation cannot be undone.