---
title: "What should I do if I am not receiving the verification code by text message?"
slug: "what-should-i-do-if-i-am-not-receiving-the-verification-code-by-text-message"
updated: 2026-08-18T14:23:25Z
published: 2026-08-18T14:23:25Z
canonical: "docs.claim.md/what-should-i-do-if-i-am-not-receiving-the-verification-code-by-text-message"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.claim.md/llms.txt
> Use this file to discover all available pages before exploring further.

# What should I do if I am not receiving the verification code by text message?

## What should I do if I am not receiving the verification code by text message?

If you are not receiving the text message containing your two-step verification code, send a text message with the word `START` to `505-819-3245`.

This may help prevent your mobile carrier from blocking future two-step verification messages. After sending the message, request a new verification code and try again.