Support Tickets

Support Tickets Overview The Support Tickets system helps manage and track user inquiries within the Claim.MD platform. Guidelines for Creating New Tickets Follow these guidelines to ensure efficient resolution of support inquiries: Claim Is...

Sometimes, in order to reference a claim, ERA, or eligibility inquiry to Claim.MD Support, you will want to add an example to an existing support ticket.  Follow the steps for appending a claim, ERA, or eligibility example to a ticket below. Cl...