Support Tickets

The Support Tickets system is designed for managing and tracking user inquiries within the Claim.MD platform. Guidelines for Creating New Tickets For efficient resolution of different types of support inquiries within our system, please follow...

Sometimes, in order to reference a claim, ERA, or eligibility inquiry to Claim.MD Support, you will want to add an example to an existing support ticket.  Follow the steps for appending a claim, ERA, or eligibility example to a ticket below. Cl...