November 2023 - What's New
  • 19 Mar 2024
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November 2023 - What's New

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Article summary

Please note that in the latest update, multiple accounts can now enroll for claim submission and eligibility using the same NPI and tax ID, without encountering an error. Only one account will be able to enroll for ERA.

If you attempt to enroll multiple accounts with the same NPI to a payer ID that is already registered for receiving ERA, the error message will resemble this:

ENROLLMENT STATUS
This NPI / Tax ID is already set up for payer ID 60054. Contact the current receiver to request they dissassociate this enrollment, or open a support ticket for further assistance.

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