---
title: "Documents"
slug: "documents"
updated: 2026-04-02T23:00:52Z
published: 2026-04-02T23:00:52Z
canonical: "docs.claim.md/documents"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.claim.md/llms.txt
> Use this file to discover all available pages before exploring further.

# Documents

## **Documents Tab**

The **Documents** tab provides access to important business documents associated with your Claim.MD account. This includes signed agreements such as the **Business Associate Agreement (BAA)** and the **Customer Service Agreement**.

![](https://cdn.document360.io/367e6528-88da-4443-9da1-fcdd7e6d4d49/Images/Documentation/image-1774552381848.png?sv=2026-02-06&spr=https&st=2026-11-04T08%3A41%3A40Z&se=2026-11-04T09%3A41%3A40Z&sr=c&sp=r&sig=ijVCqYbRZEoXoJE%2FLWtmODkQq5QWhJbVeoGIy%2B98wbI%3D)

### **Accessing Documents**

To view your documents, navigate to the **Documents** tab within your account settings. All available signed documents will be listed for easy access.

Click on any document name to open it. Documents are provided in **PDF format**, allowing you to review, download, or print them as needed for your records.

### **Types of Documents Available**

Common documents available in this section include:

**Business Associate Agreement (BAA):** Required for HIPAA compliance and outlines how protected health information (PHI) is handled. **Customer Service Agreement:** Defines the terms and conditions of using Claim.MD services.

**Note:** Some users, such as Payer Portal accounts, may not have access to view these documents.

### **Important Notes**

The Documents tab is part of the updated Account Settings interface, where business-related documentation has been moved into a dedicated section for easier access and organization.